At Mode Shoe Shop, we value your privacy as much as we value the craftsmanship of our premium footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website modeshoeshop.com. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that helps us provide our discerning clientele with a seamless shopping experience:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
  • Transaction Information: Details about purchases, returns, and payment methods (VISA, MasterCard, JCB, PayPal).
  • Technical Data: IP address, browser type, device information, and cookies data.
  • Usage Data: How you interact with our website, including pages visited, products viewed, and time spent.
  • Communication Data: Records of your correspondence with our style advisors via email ([email protected]).

2. How We Use Your Information

Your information helps us deliver the refined experience expected from a premium footwear retailer:

  • Process orders and transactions with our 256-bit SSL encrypted payment system
  • Provide worldwide shipping (excluding Asia and select remote areas) with accurate customs fee calculations
  • Offer personalized service and product recommendations based on your preferences
  • Improve our website functionality and user experience
  • Communicate about orders, promotions, and style updates (with your consent)
  • Prevent fraud and enhance security measures

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our premium leather goods:

  • Service Providers: We share necessary information with trusted partners for payment processing, shipping (including EMS for orders over $50), and website operations.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.
  • We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same dedication we apply to crafting our footwear:

  • All transactions are protected by 256-bit SSL encryption—the financial equivalent of our signature shoe protection packaging.
  • Payment information is processed through PCI-compliant systems and is not stored on our servers.
  • We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
  • Data is stored on secure servers with limited access.

5. Your Rights and Choices

You have control over your personal information, just as you have choices in selecting the perfect pair of shoes:

  • Access & Correction: You may review and update your account information at any time.
  • Data Portability: You can request a copy of your personal data in a structured format.
  • Deletion: You may request deletion of your personal data, subject to legal requirements.
  • Marketing Preferences: Opt-out of promotional communications at any time.
  • Cookie Controls: Manage cookie preferences through your browser settings.

To exercise these rights, please contact our style advisors at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies—small data files that enhance your browsing experience with the same attention to detail as our handcrafted shoes:

  • Essential Cookies: Necessary for website functionality and secure checkout.
  • Performance Cookies: Help us improve our website by analyzing visitor behavior.
  • Functional Cookies: Remember your preferences (like currency selection).
  • Marketing Cookies: Show relevant ads based on your browsing (with consent).

You can manage cookies through your browser settings, though disabling some may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding Asia and select remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made. Continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries or to exercise your rights, please contact our Virginia Beach team:

Mode Shoe Shop
410 Tenmile, Virginia Beach, US 23462
Email: [email protected]

Thank you for trusting Mode Shoe Shop with your personal information—we value it as much as we value delivering exceptional footwear to our global clientele of fashion professionals and active explorers.